Idea's space

This blog is dedicaded to share ideas about personal and professional development.

What if I fail?

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In my previous article, I was talking about an entrepreneur I met recently who was building her first project as entrepreneur. We talked about the fact that the entrepreneurship is always a risk, and that the chances to succeed and to fail exist. The possibility to fail is probably a important reason making that some people don’t want to take the risk of entrepreneurship.

As Peter Drucker said, to become an entrepreneur, you don’t need an entrepreneur character, but character only. A character able to face risk, looking for change, and seeing change as an opportunity. But the ability to face risk is not enough, you have to manage it too. When you start a project presenting risks, have always an alternative plan, and measure the level of risk you will not go over. These two conditions will make that you will take more easily risks and be able to take appropriate actions if you don’t succeed.

The character is not only a condition making that people are scared to become entrepreneur. Failure is ofter considered as negative by people around you, and failing people have a guilty feeling. Failure has to be seen as a fact and something you can learn from. Such experience is not useless for many reasons:

  • By launching your own activity, you will have to do a lot of things and to manage things you were not used to manage. You will develop skills and maybe discover hidden talents. This talents and skills are open doors to new opportunities,
  • In an entrepreneurship project, you meet people to take advices, to contract specific expertise. You will meet new environments, you build a network, with people who bring you advice, and maybe new ideas. These new ideas or advice you acquired are feeding your knowledge and experience. You will can use them for other projects, or in other contexts.
  • By analyzing the reason of your failure, you will identify your mistakes, and to develop alternative solutions or scenarios. Such analyze make that you will be ready to restart other projects on a more appropriate way, without repeating the same mistakes,
  • Your experience of failure can make that you could be a valuable partner for future projects, build with other partners. Expertise is most of the time acquired by experience,and failure is a part of experience and contributes to bring added value,

By having this in mind, failure doesn’t mean that you are back to the start point. You are just on an new start point, with more skills, more experience, making that failure is probably not an absolute necessity, but an experience you can use as a raw material to build new and stronger projects. By do not deciding to take the risk to launch your own project, you will not fail but you will not succeed too. Remember this quote I don’t remember the author: “There is no such thing as a failed entrepreneur. You are a failed entrepreneur only when you quit. Until then, you’re simply not successful yet.”

Written by Eric Saint-Guillain

January 11, 2012 at 21:35

An entrepreneur, an optimistic person?

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Philippe Gabilliet, professor in a MBA school and auteur of "L'éloge de l'optimisme"

The year 2011 is over, and traditionally, the new year is the time to build new projects, new resolutions. Nevertheless, if you red of heard to the news, it is not a secret that 2012 will probably be a difficult year (one more you will say), particularly in the euro zone. Some countries are already in economical recession. Such times are concerns for people, who are wondering if they will keep their job and will be able to pay the bills at month end. The entrepreneurs are concerned also by the crisis and the negative impact on their business, are facing lack of visibility, making the decision-making difficult. What can they do to face such difficulties? The entrepreneurs who have long term views know that they will face difficult times in their life, and are prepared to such situation. The only thing they have to do also is to stay optimistic. Really? You probably think that it sounds like a joke. What the fact to be optimistic can solve in such situation? Let us talk about this.

Few weeks ago, I was reading a book about the optimism, written by Philippe Gabilliet, a professor in a French MBA school. I can only recommend to everybody and not only entrepreneur , or people having a entrepreneur mind, to read this book. Here, I would like to talk more specifically about entrepreneurs, who seem to be by definition optimistic persons. Indeed, to become entrepreneur is always a risk. The success an entrepreneur can meet is proportional to the risk of failure he can meet too. Does it mean that he is not aware about the risk he can meet, by deciding to start a risky business? Let us consider that most of the time, he is aware of the risk, if he prepared seriously his project, and was well advised by mentors. By being aware about the risk, for which reason is he still motivated to build a project of business? This is a good point, and to explain this, we have to mention a distinction that professor Galilliet makes in his book.

We have to consider two kind of optimism, or pessimism. The is the optimism or pessimism of way, and the optimism and pessimism of goal. Each person can present these two characteristics.

  • The one who is an optimistic of way and an optimistic of goal is probably the one who is not conscious about the reality. His thoughts are “We will succeed and it will be easy.”
  • The one who is a pessimistic of way and pessimistic of goal, is the most negative person of the four we can define here. He thinks that “It will be difficult, and finally, we will not succeed”. Such person has not to become an entrepreneur. He has the certitude to fail.
  • The one who is a optimistic of way and a pessimistic of goal. For professor Gabilliet, this is the most strange attitude we can find. Such person thinks that “We will probably not succeed , but he will have learned something”. Interesting, but does such person believe to the pursued goal, or does he favor his own interests?
  • The one who is a pessimistic of way and an optimistic of goal, is probably the most conscious of the difficulties. He is convinced that “We will succeed, but it will be not easy at all”.

The pessimistic of way and optimistic of goal is certainly the most prepared person to the entrepreneurs life. He is aware about the difficulties he will face. Despite the fact that he is an optimistic of goal, he is yet aware that he could fail too. The question is how can he still stay motivated, in front of a potentiality to fail? The optimistic is somebody who can use the failure as a raw material to learn something and to develop other alternatives, strategies, to reach the goal he assigned to himself. Failure is an element that will feed his knowledge base and that will give him the resources to anticipate. I was speaking recently with an entrepreneur who was building her first project. She was aware about the potentiality to fail, but she told me that such experience is an opportunity to meet people, and to learn a lot of things you can use for other future projects. An optimistic will consider the positive side of things and to use it to move forward.

In my mind, entrepreneurs are optimistic persons. There are persons who believe to that famous quote “We didn’t know it was impossible, so we did it”. To become an entrepreneur is always a risk, and if they were no optimistic persons like entrepreneurs, most of the inventions around us would not exist. If you move 30 years back, and that we told you the future inventions that would exist today, a lot of people would consider you as crazy. But optimistic entrepreneurs who probably met failures in their life, realized these inventions, like the web, the solar airplane “Solar Impulse”, etc..

As conclusion, I would say that even if times are difficult, you can always move forward with your creativity and your optimism, two key components who will gain more and more value in the future.

Written by Eric Saint-Guillain

January 7, 2012 at 18:21

Companies will be social or not.

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Olivier Zara, author of a book about collective intelligence

Recently, I answered to an interesting question posted by somebody on LinkedIn. The question was related to the statement that businesses are inherently about people and relationship. Despite the fact that technologies allow people to perform higher performances and to communicate, it seems that there is no emphasis on the communication and the collaboration, and that there are divergences of ideas in a same organization. The question was “Should not we bring the social-factor in Business and realize the power of Enterprise 3.0?

To provide an answer to such question, it should be interesting to have a look to the evolution of the companies and the impact of the new technologies on the work processes in the organizations. In this analysis, we will see that we are referring to a range of concepts and that the combination of these concepts is essential to make each of them efficient.

The development of new technologies had a significant impact on the operational processes of organizations. It allowed people of the organizations to develop more ambitious projects, to perform sophisticated tasks and processes, to provide more added values in a shorter period of time. With the development and the integration of the technologies, we moved to a new kind of economy, based on knowledge. But investing into technology is not the only condition to ensure efficient processes and to obtain high results. There are several conditions, the basic principle of management who are more essential to succeed in a company or organization project.

  • People are key players of the organization. With the development of new technologies, people become the owners of sophisticated and complex processes. The development of the expertise in these processes needs a period of time. The return on investment has to be seen on a mid and long term basis. With this level of expertise, of complexity, each member of the organization becomes an essential stakeholder of the organization.

  • People have to subscribe to the values of the project and to have clearly assigned goals. A condition to reach the success of a project is that each member of the organization is looking to the same direction. By having the knowledge of the goals to be reached, they know exactly the usefulness of the tasks and processes they are performing. They can measure the added value they are bringing to the project, and it is a positive factor of motivation.

  • Skills and competences. Technology is a tool. Companies are investing considerable amounts in technologies, but as said early, it is the team members who are the owner of the processes, performed by the technology. The related knowledge to the technology is essential to get an efficient control on it and has to be part of the investment. You cannot reach an acceptable return on investment of your technology if you do not invest in training people.

 All the point I mentioned here are essential to build organization working on a collaborative way. Tools like CRM and other collaborative platforms take more importance in companies, and the development of Web 2.0 leads to the model of Enterprise 2.0. The development of Web 2.0 technologies and the social media are supposed to empower the communication and the collaboration between people. The technical performances of such tools are appreciable and offer a lot of possibilities, to increase the connectivity between people.

With the development of communication and collaboration tools, and the expertise development of people, we hear to talk about the concept of collective intelligence. Organizations and projects become more complex, and a range of competences are needed to lead these projects to success. But each member of the team needs to understand the contribution of his expertise, the interactions with the contribution of the other team member and the potential problems they can encounter and prevent. Team members have to maintain a transversal collaboration. Such collaboration is possible if people are convinced to be part of a project they understand and they subscribed to.

And what about the Enterprise 3.0 ? The definition of Enterprise 3.0 is not very clear, but we trend to a model where companies will be, as far as I understood, “dematerialized”, more virtual. People will work from different locations, from home office. All what can be outsourced will be. In such model, collaborative tools and social media platform usage will be much more important. But it will imply also that people will be and have to be more autonomous, and the key role they are playing will be more important for the organization. This model is an evolution or an upgrade of the previous one, and in some case, the previous one does not work, there is a lot of chance that the new one will not work too. A key component to make work such organization is motivation. We are coming back to the 3 fundamental questions: What, how and why. People know what they have to do, how they will do it, but the most important one is why they have to do it. In other word, what is the goal of the project. With such answer, they can measure their own contribution and added value they bring to the project, and it represents an appreciable feedback in term of career and personal development. All the conditions I mentioned here above become more and more essential as the level of expertise is increasing, as the key role of each people become more important.

There is a clear answer to the asked question. Yes, business is inherently about people and relationship. They have to be driven by the same values the project is based on, and their contributions have to be recognized by the management. The level of their competences will increase their autonomy and their possibilities to make other choices and to move to other projects if they are not satisfied. And in such circumstances, the tension between stakeholders and instability within the organization can increase. The question is to know if companies will be “social” or not, or will we move back to a more traditional model of enterprise.  Wait and see.

Written by Eric Saint-Guillain

December 4, 2011 at 19:34

The keys of a strong partnership

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The keys of a strong partnership

We are close from year end, and traditionally, it is the time to look to the perspective for next year. The financial crisis, we thought it was over, is still there, and it creates uncertainty for the coming months.

I was attending an event some days ago, organized by a recruiting partner. In his speech, the managing director was mentioning these uncertain times, and the necessity to build strong teams and partnerships in order to do business and maximize chances to get opportunities in such difficult environment. Indeed, when economical environment is bad and that the markets are decreasing, the struggle between competitors is more intense, and the customers have more power to dump the prices for acquired services. But is the price the only strong argument to choose a contractor or supplier for services? It is probably an important one on a short term basis, but if you want to maintain sustainable partnerships on a long term basis, there are other important keys on which you will get more return on investment. What are these keys?

  • Trust and accountability: Trust is essential between members of a partnership. Each people have to know that he can count to his partners to provide solutions to a problem or a challenge, and that he will contribute to the collective success.

  • Integrity: Integrity is linked to trust and is a major component of it. Integrity and honesty is a guarantee of a good reputation. Don’t forget that it takes a long time to build a strong and good reputation but only few minutes to destroy it. Lack of integrity can not have only negative consequences for the person who is lacking of integrity but for the whole team.

  • Quality of services: The customer is expecting a level of service for the paid price. To offer the lowest price is not the only argument to acquire business opportunities. The ratio Quality/price is much more important. Each service has a price. The customer can understand that, but on the other hand, try always to offer a little bit more than what the customer is expecting. You will first meet his expectations, and he will certainly contract again your services in the future.

  • Professionalism: Professional attitude is essential. If there is any problem that can block the success of a project, talk about it with the customer and try to find with him an appropriate solution. If you can not offer the needed service for a determined problem, try to find a solution or a contractor who has the competence to solve it. You can always playing, not only as a service provider but also as a solution provider. By looking for a solution for the customer, you will make it save a lot of time.

  • Network: Build a strong network of professionals. It is a good way to provide solutions to the customer I am referring in the previous point. The quality of collaboration you will have with these people will make that they can recommend you and contribute to build and let know your good reputation. By having such behavior, your partners will not forget you and will come back to you with some opportunities you can take.

  • Team spirit: Team spirit is essential. As contractor, you will need the collaboration of employee of your customer to achieve goals. Stay humble and share also with them the solutions you are suggesting. Each challenge offers a win-win situation which empowers collaboration and partnership.

 A strong partnership based on the values I mentioned above is essential in the business, and particularly during difficult times, when you have to make the difference with your competitors. Partnership and collaboration are better solutions than competition. Competition is only useful if it contributes to motivate people of a team each other, in order to provide a better quality of services. Building a strong partnership creates a mutual motivation between stakeholders, creates a win-win situation where we can learn from each other, acquire knowledge and contribute to provide high added-value services and solutions. This is an important point that customers have to keep in mind to build long term collaborations. When companies are facing recession times, they are decreasing costs, cutting contracts and decreasing personal costs. Such restructuring process means a loss of know-how and do-how. To rebuild such team and reach again the same level of quality en efficiency, takes long time and cost a lot of money. On the other hand, people having talents like challenges and interesting projects. They like also companies where they can work with talented and professional people. By having a long-term vision and opened to flexible solutions, they can build and maintain strong partnership and ensure a sustainable business.

Written by Eric Saint-Guillain

November 24, 2011 at 19:20

Is the entrepreneurship mind innate?

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Reid Hoffman, LinkedIn founder, a successful entrepreneur.

Our society is made of people having different kind of professions, as employee, state employees or independents. But as spoken already on this blog, some people are not really doing the job they like to do for many reason. They chose a job in function of some benefits, advantages or wrong beliefs, but are carrying their professional life as a burden. Probably that some of them have an entrepreneur mind and the capabilities to become entrepreneurs, but these beliefs or other people wrongly influencing them, make that these capabilities remain hide and unused. This question call another one: is entrepreneur mind something innate or something we can acquire?

A first important point is our social and educational environment. People are not equal on that level, and some social environments with low education are not fertile environment for the entrepreneurship mind development. Your family and so your social environment can contribute to such development if he wants to see your potential, your strong points and if he encourages you to use and to develop your potential, to identify your talents and your strong points. This will contribute also to be self-confident and so to face challenges. But do not forget that your environment have to subscribe to the fact that you have to do what you love to do and that their advice have to be based mainly on that value.

Another point is your character. Peter Drucker said that an entrepreneur mind is first a mind. The quality of an entrepreneur mind is to expand his knowledge, to be curious, to take decisions. An entrepreneur mind sees difficulties as opportunities. An entrepreneur mind is first a player, an actor and not a spectator. This implies to have a strong character, a leader character and not a follower character. We can link to that point that you have to know first who you are. Often, there are people who are wrongly influencing others, and stick wrong label on your back. They will tell you that you have not the capabilities to do something, and sometimes, wrongly influenced people are blocked because they believe what the others say about them, because they are not self-confident.

We could not forget also that you consider life as a range of projects and each project has a goal. To always have a goal is a source of motivation, and a source of potential opportunities.

A third factor that is playing a role in the entrepreneurship development is the political environment. By asking the question on a forum, a person answered me that in a country like USSR, the entrepreneurship was forbidden. And after the USSR fell down, a lot of brilliant people became successful entrepreneurs. Government have to play a key role in the promotion of entrepreneurship by implementing economical policies favoring the entrepreneurship development with tax incentives, but also by including the development of entrepreneurship mind in the educational programs.

What about our own experience? Our experience can make also that we decide one day or another to switch from an employee position to an entrepreneurship project. Each of us we have our own experiences, with things we loved and with negative remembers. Our present actions are lead by our passed experiences and by anticipation of the future. And in function of our passed experiences, some of us decide one day to become entrepreneur.

By mentioning al these points, it is difficult to answer to the asked question. Some people were always entrepreneurs, some people became entrepreneurs for several reasons and some people will never start as entrepreneur. Is the entrepreneur mind something innate or something we can acquire. Each reasons developed here before will contribute or not to the fact that we become or not entrepreneurs. I would say that there is probably a seed of entrepreneur in each of us, but this seed will grow if the needed and sufficient conditions are met.

Written by Eric Saint-Guillain

September 14, 2011 at 21:06

Change of life, yes but….

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Michel Kacenelenbogen, founder of the theater "Le Public" in Brussels, was first a business man.

Some of us are dreaming to change of life, by changing of professional activity, by doing something different from what we are doing now. We see of course the positive side of such changes but there will be also new constraints to these changes. These changes imply to take decisions, to make choices, but these decisions and choices have to be the result of a reflection process and not of improvisation.  There are several things we have to think about before to operate such change and to be sure we are going in the right direction. Walt Disney said “If you can dream it, you can do it.” Nevertheless, we have not to neglect the importance and the consequences such changes can have. What is a dream will become a reality and we have to make sure that we can assume this new reality. I would like here to share some ideas about some aspects you have to think about, if you dream to change of life.

  • Indentify clearly why you want to change of career, of job. Is it because you do not like what you are doing, or because there is another problem not related to your actual position. I remember a single-handed sailor, who was telling that he received often letter fro people who were fed up about life and who want to come with him on board to sail with him around the world. The sailor do never accept to take these people with him, he said, because they have to solve first their problems before to be on board. By not solving their problems, they will come on board with their problems and in this case, it could be a danger.

  • Make sure that the choice you will do is really the one you will be passionate by. If you decide to move to something you are passionate by, it is because you are already doing this activity as a hobby, or you are bringing a lot of interest to that activity, and this is motivating you. This kind of decision is something you decide because you discovered something new that brings motivation. It is difficult to say that you will be motivated by something if you never did it. In this case, your dream could be simply an illusion.

  • Be aware that you will have to deal with new constraints, and you will have to be able to face to them. You can prepare this future activity and  build scenarios, but if you are paying attention, you see that very often, things does not happen as foreseen. I remember friends of my parents who decide to leave Belgium and to buy a farm in south of France. For these two scientists, it was a total change of life, with new positive things but also new constraints to deal with. There is a huge difference to live permanently in another country and to go in this country for your holidays.

  • Be sure that your choice is matching with your values of life or new values you decided to follow. To switch to another activity does not mean that you will only gain advantages. As mentioned before, you will have to face new constraints, and one of these constraints is money. I read in an economical magazine some testimonials about managers who changed of life. Most of them were saying that there were earning less money than before, but they were much more happy with what there were doing now. Such choices make that you will have to move from a passive consumer position to a creative actor.

  • Make sure that you have enough competences to do what you are dreaming of. This is another essential condition to switch successfully to another activity. To start a new challenge makes that you will be a junior in that new domain of activity, and in order to be at the same level of your competitors, you will have to provide intensive efforts and hard work. This is a period where you will have to be strong, and the only things that can support you during these times are your capacities and your motivation.

  • Be prepared to such change and have always an alternative plan. Such change can have an impact on your revenues and your comfort. To move to another enterprise is always a risk, but you can prepare such situation. Determine how much risk you can take and you are able to face, and have always an alternative plan if you do not succeed.

Make a change of career is not a decision you take suddenly. You are lead to make such choice in function of the circumstances of your life. But as a sailor, when you decide to change of road, you have to know first where you want to go, and to be aware about the constraints linked to this new choice, this new road. The new choice you will do will not be necessarily more easy that your present situation, it will be different and more matching your values and expectations.

Written by Eric Saint-Guillain

September 6, 2011 at 19:28

The intangible side of an organization.

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Traditionally, each company or organization used to publish financial statements in order to present their results and the performances of the activity. Most of the time, the level of profit is the main concern of companies. Of course, making profit is a essential condition to ensure the durability of a company and to finance in future projects. But is profit the only condition and the only parameter proving the good wealth of a company, of an organization?

A financial statement is a picture at a T time of the property of a company, an organization. A picture provide a range of information, but the evolution between two period of time will tell more about the trend of the business or the activity. In other words, the movie will tell us more than a couple of pictures. Nevertheless, these financial information does not include a range of intangible values that will have a positive or negative impact on the activity or the business.

What are these intangible values contributing to the sustainability of a company, of an organization? Let us review a few of them:

  • Innovation: in a fast moving environment where a lot of competitors are acting, innovation is a key factor of success. Innovation requires to perceive the trends of evolution, to look at the expectation of people, of to potential market needs. Innovation means to anticipate and to look further than the horizon. Innovation and creation of new innovative products or services will distinguish your company from your competitors. Success is never definitively acquired. But sometime, companies are meeting success and forget that success has a time. The major point is not how to survive to failure, but how to survive to success.
  • Talent and competences: An organization or a company works only thanks to the collaboration of people having competences and skills. The development of competences level will contribute to the performance level. The organization needs to have a long term view in term of competence development. Some people are leaving the organization, and it means that a part of know-how is leaving the company too. To ensure the sustainability of resources and talents has to be a major concern of the companies.
  • Vision and team spirit: The organization needs to have a clear vision and all the member have to subscribe to that vision, to the common goal. It is only by sharing the same vision that they can contribute to common goals and show team spirit. A company like Appel Computer succeeded in her major realizations, because Appel members are sharing Steve Jobs vision.
  • Motivation: Each collaborator, each member of a team has competences. But competences is not the only condition making him contributing to the organization by giving the best he can do. The key factor is motivation. He can only be motivated if he has clearly assigned goals and if these goals and the role he has to play within the organization fits with his expectations. People who are not motivated will show poor performances and the level of performances will decrease with the time. People need to be able to express their talents, and to find sense on what they are doing.
  • Wellness: Wellness is linked to motivation. People needs to love their job and to do it with a feeling of to wellness. They need to enjoy their work environment in order to be motivated and to provide the best work they can give. Stress and lack of wellness have a negative impact on the health, and on the productivity. People are only waiting to go back home, their do not want to be considered or identified as a team member of the organization. In these circumstances, it is difficult to reach a common goal.
  • Corporate social responsibility: People are paying more and more attention to the reputation of companies and their engagement to social responsibility. The economy is a major actor of the society and has to integrate values that are respecting the society and the people.

These are a lot of intangible aspects you will never find in a financial statement of an organization or a company. Nevertheless, these aspects can have a positive or negative impact on the performance, but also on the reputation of the organization. And with the development of information technologies and the social medias, your bad reputation can be known quickly and cause important damages to your organization. To take care about these things will contribute to empower the efficiency and to ensure the sustainability of your organization.

Written by Eric Saint-Guillain

August 16, 2011 at 21:08

How to face the uncertainty?

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How to deal with uncertainty?

By having a look around you, by reading newspapers about several subjects, you can note that uncertainty is increasing, and that we have to face it more and more. When we think closer to that subject, we can wonder ourselves if there are still certainties. You never know what can happen tomorrow with your health, with your job, with many things. There are different types of uncertainties. There are things happening by coincidence, and things we can more or less predict but we can not say if these things will happen or not. To make predictions becomes more and more difficult, because things are changing faster than before. What was true yesterday is not true anymore today, and it is hard to make predictions on a long term basis.

We can talk about uncertainty in different areas, but here, let us talk about the daily uncertainties we have to face in our job or in our business environment. Uncertainty can impact positively or negatively our career or business perspectives. Another question is to know how are we facing uncertainty. And we can note that for some people, uncertainty is something there are scared about, but for other people, it is a source of motivation, giving them a lot of energy. Is it something impossible to be able to face uncertainty? Certainly not, but as in many things, in many goals you want to reach, you can implement different strategies, in function of the constraints and the circumstances. As in each problem, you can find a solution, if you decide to take care of it.

The first point is to face the uncertainty. By burying your head in the sand like an ostrich, you will certainly be heading straight for disaster. You need first to analyze and understand the source of uncertainty, determine the potential issues and what are the different alternatives you can develop to solve the issue, what are the solutions that will help you to maximize your chance to succeed by facing uncertainty. It is important to be ready all the time, and not to think about things when you only need them. With other words, I could say that uncertainty is probably something which can make avoid putting you in danger. A too comfortable situation makes you falling in a routine, where you don’t see the necessity to make efforts, to improve yourself, and when you perceive a danger, when an issue appears, it is most of the time to late to take action in order to escape to the troubles.

You can decrease uncertainty by maximizing the potential opportunities. But as mentions Philippe Gabilliet, a French professor in leadership of a MBA school, in order to attract the opportunities to you, you have to be an opportunity yourself. To be an opportunity, you have to offer added value, to be an expert or to offer a bundle of competences, to be able to show proven experiences, and to show a fair attitude. By optimizing these assets and by building a good network, you can maximize your chance to have opportunities. Don’t forget also that most the time, you get once an opportunity, not twice. Each opportunity can bring a lot of lessons, reveal new interests and capabilities. Each opportunity can contribute to improve our knowledge base, to improve skills. By expanding your skills, your knowledge, by having a curious mind, you maximize the potential opportunities you can face, and you can profile new career or business perspectives. By maximizing our chance to be able to face new opportunities, we become more self-confident, and we can face the uncertainty on a confident way.

To be able to face uncertainty implies also to have margins. As mentioned before, by improve our capabilities and skills, contributing to increase our chance, we are creating us margins, allowing us to face uncertainty on a more confident way. The margins allow us to have the time and the possibility to develop different alternatives in order to get out of a difficult situation. Never forget also the material margin. For your business or for your own life, keep always financial margins. It is the challenge we have to face everyday.

The key points to face uncertainty are anticipation and long-term view. I mentioned it is difficult to predict things on a long-term basis, but by analyzing different trends, you can develop and implement alternatives bringing long-term effects. Anticipation will allow you to have solutions before the problems occur, and you will be prepared to use the appropriate solution in function of the circumstances. And even you will probably find another solution than the one you prepared, because by pursuing such process, you become more creative, your mind is used to deal with that.

I could summarize this topic as follow. Imagine you are falling into the water. You will probably be scared if you cannot swim. If you are facing the problem, you will be convinced that you have no other choice to swim. Your natural reflex will be to try to swim, or at least, to try to keep the head out of water. But before to be confronted to such problem, learn to swim. It is important also to be trained on a regular basis in order to improve your endurance. If after this, you should fall into the water, you will not be scared, because you are trained to face the situation. And if you are a bad swimmer, and you suspect that there is a possibility to fall into the water, think about another solution: take a lifebelt with you!

Written by Eric Saint-Guillain

July 26, 2011 at 21:17

Build your own way.

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Build your own way

I was recently asking a question on LinkedIn, about the best advice you ever received, related to your career or business. I received of course a lot of interesting answers. The only one who did not answer to that question was me, of course, but it is an opportunity to share my experience about that question.

When I finished my studies in finance and accounting, I remember my mother giving me a good advice. She was owner of a small metalworks factory, founded by my grand father after the second word war. She told me that “If I wanted to join the company, we have first to talk each other about this. A family business is not always an easy things, and I don’t want to have difficult work relationship with you as I had time to time with your grand father. First, do your experience somewhere else.” I remember, when I was still student, people saying to me that I had not worries as I had already the family business and I should never to have to look for a job. This remarks make me laugh today. I would say that the only thing which is an evidence is that I am the son of my mother and that’s all. I never join the family business and today, when I see the way I did, I learned a lot of things by having done it, and that is what I would like to share here.

By remembering my mother’s advice, I would translate it in another way: “Build your own way.” Nevertheless, is it a bad idea if you decide to join the family business and if you take it over later? Not necessarily, but I would says that it is important to let your footprint in it, to drive it following your goals. It is obvious that time are changing, we are leaving in a fast moving environment, and in these conditions, you will not do the same things than your parents did. In my case, I never joined the family business. I just became administrator of the company and assisted in some tasks related to the accounting and finance, but I was never part of the daily operations.

The way I did my career until now, and by not choosing to join the family business, made me think about interesting thoughts and statements.

  • It is first important to build your own way. What do you want to do as a job, what  are your goals in your life. You have only the answer to that question. And sometimes, it is not always easy to determine, because people are used to put labels on you. They are not necessarily seeing you as you are, but as they want to see you.
  • Motivation is a major key of success, in your personal as in your professional life. Choose a job you like to do, a job where you can find interest and motivation. You need to be convinced yourself, in order to convince the others, and to maximize your chance of success.
  • Avoid to live in the comparison. By choosing your job, by building your own career, you decide to be the own actor of your life, to be you and not another. If you want to be so successful than somebody else, you will be probably disappointed. Each person is different, and it is useless to try to copy somebody else. The original is always better than the copy. Be the original, not the copy.
  • Work with inspiring people: I had the chance to meet people who brought me a lot of significant things, contributing to improve my work. This is only possible if you develop harmonious relationships with people. I think it is probably more difficult as member of the family business. You will be more seen as a family member of the boss, and not as a normal collaborator.
  • Learn from your own experience. By building your own way, you will meet success and failures. Take successes as rewards, and failures as opportunities, and you will probably learn much more from your failures. Each experience will improve your know-how and is an asset to face new challenges. Your own experience will improve the way to do things, to face issues and challenges on a different way.
  • Develop your capabilities and curiosity. By setting your own goals, by building your own projects, you expand your capabilities. You discover each day who you are. And with curiosity, you will maybe discover new interests, hide talents.
  • We have not only one life. By taking over a family business, you realize maybe something you want, but you subscribe also to maintain a tradition, and maybe to do the same activity during all your life. You are always free to change, to sell your business if you want. But by choosing to take over the family business, you are more in a spirit of continuity.

You are the only one who knows what you want to do. You can always ask advices to other people, but don’t loose your critical mind. It is always important to confront the given advice and ideas to yours. What seems to be positive for somebody else, can not be seen as positive by you. Each of us, we have our own expectations, our own ambitions. These expectations and ambitions are the result of different components. It is related to our temper, to our education, but also to our own life experiences. Each of us, we have different tempers, we received different educations. We are unique, we are ourself and not somebody else. The decision to take a way or another has to be ours, and not the one of somebody else. This decision is the result of several experiences, of a brainstorming process, determining goals and expectations. It is the only way to be ourself, to be the actors of our own life, to learn and discover who we are, but also to enjoy life as we are expecting. Build your own way.

Written by Eric Saint-Guillain

July 18, 2011 at 21:40

Never too late.

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Susan Boyle, she dreamed the dream..and the dream became reality.

Few days ago, I was reading this nice quote: You are never too old to set another goal or to dream a new dream. It made me think that often, we heard people telling the opposite. I am too old to do this or this. Is the reason of such thought the consequence of the way our society is considering life, and making believe us that there is only this way to see life?

The most common way to see life, is a life divided in three parts: the time we are going to school, the time we are working, and the time we are retired. The society try to make us believe that at a certain time, our life is changing and that at a certain moment, we have to change our activities, we can do certain things and we can not do other things anymore. It is of course, a good idea to change, to move to new activities, but age has not to be the reason of this, but our motivation to move to another goal.

Mark Twain said: “Age is a question of mind. If you don’t mind, it doesn’t matter.” . I was remembering that quote, when somebody talked me about a person she was following on Twitter who was 92 years old. I had a look to her profile, and I liked the comment she put on her profile: “I am 92 years..young!” . What wonderful words, but what an example also to prove it is never to late to discover new things, and in the present case, to use social medias and technologies. As I mentioned earlier, age is not the criteria to do an activity, but the motivation.

The motivation is driven by goals. I already mentioned that point at several times in previous postings: we need always to have a goal. By having successive goals in your live, you put another dimension in your life. You do not build your life in three part, I mean school, work and retirement, but you build your life as a range of goals, initiating life projects. You do not see life anymore as a linear process, but as the way taken by a sailing boat, determined by the winds and the tides. The winds and the tides are here your feelings, your inspiration, your wish to face new challenges, to find new passions. You do not switch from school to work and to retirement, you move from an activity to another. And by having activities, goals, you become the actor of your own life.

It is never too late to start new projects and you can read some testimonials about people who moved from an activity to another, in their professional or in their private life. Most of them learned a lot of such experience, discovered new interests and hide talents. I remember a manager of an important group of supermarket in Belgium who left the company when he was 55 years old and started studies in philosophy. He did a PhD, and was telling in a magazine that he would have regrets if he had not move to this new life. It was of course a change in his life, he did not earn the money he was earning before, but the satisfaction was there, and it was the most important to his eyes. Lets talk about Susan Boyle, this English woman who started a singer career after participating to the television broadcast “Britain’s Got Talent”. The song she song was named “I dreamed the dream”. She realized it. By acquiring knowledge and competences by moving to new activities, by using and developing a curious mind, by trying to more your limit foreward, you open new doors, doors to your freedom. As mentioned before, you build a non-linear life, because you build different projects, but you build also good memories. These projects, these memories are monotony breakers. You have the feeling to have a rich life, and a feeling of wellness to see all the achievements you did.

A key factor is of course a good health. Some studies showed that people having activities were in better psychical and physical health. And even if you are not in a perfect health condition, you have always the choice to do things following your own rhythm and capabilities. As member of the board of a small non-profit organization, I often meet people investing their time as volunteer. This activity is important for these people. Some of them, can face difficult time in their life, and such activity allows them to have social contacts, to have not the feeling to be alone. They have a positive feeling by doing something useful and rewarding.

It is never to late to start a new project or to dream to another dream. Our world is moving, we can continue to move with the times, and so, to stay actors of our society, of our environment. We can continue to interact with other people through several projects, several dreams. We can not imagine a society without group of people sharing same interests. Each of us, we have to stay actors, actors of the society, but first the actors of our own life. It is probably what makes the difference between to be and to exist.

Written by Eric Saint-Guillain

July 11, 2011 at 22:38

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